Docs

Help and guides

You don't have to memorize anything. The WebImpact panel has two layers of help that work together: the Tour walks you through the screen step by step, and this documentation is here whenever you need the details. The Tour is your first five minutes in a module; the documentation is the full picture you return to.

The two layers at a glance

LayerWhere it livesWhen to reach for it
Tour (live guide)The „?" button in the module header and the Guides pageWhen you're in a module for the first time and want a quick look around
Documentation (what you're reading)The Help section in the panelWhen you need specifics: fields, variants, limits, fixing a problem

Wskazówka

Rule of thumb: Tour = your first five minutes, documentation = the full picture. Start with the Tour, come back here for the details.

Tour — a live step-by-step guide

The Tour is a guided walkthrough inside the panel itself. Instead of describing the screen in words, it highlights each element right where it sits and explains what it does — field by field, button by button.

How to start the Tour in a module:

  1. Open any module from your company menu.
  2. In the module header, click the „?" button.
  3. The Tour starts: it highlights the first element and shows a short description.
  4. Move through the steps — the Tour scrolls for you and points to where to look.
  5. You can stop anytime; next time you'll launch it again with the same button.

The Tour is tailored to your company and your role — it only shows what's actually on your screen. If an option isn't visible to you (because it depends on your permissions or your company's settings), the Tour won't show it either.

The „Guides" page

A dedicated Guides page in the panel gathers every Tour available for your company and role in one place. It's a handy starting point when you're not yet inside a specific module or you want to see where to begin.

  • You'll find a list of guides tied to the modules you have enabled.
  • Choosing a guide takes you to the right screen and starts the live walkthrough.
  • The list changes with your role and your company's set of services — the more you have enabled, the more guides you'll see.

Info

Don't see a guide you expected? That means the module isn't enabled for your company yet, or your role doesn't cover it. To have a service turned on, ask your WebImpact manager.

This documentation

The documentation you're reading now is the full reference. The Tour shows you where to click; the documentation answers „what exactly does this field do", „how many variants do I get", „how is the monthly limit counted", and „what do I do when something isn't working".

  • You can reach it from the „Help" section in the panel and directly from this portal.
  • Pages are organized by topic: getting started, the client panel, individual modules, and a „how it works" section.
  • You can return to any page anytime — nothing disappears, and the content is the same for you and for your whole team.

Where to start

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